How do we update the Collection Agency license information?

Jason S -

Name Change

If a Collection Agency wants to complete a name change or add a DBA to their file that does not involving a change of ownership this would be the process:

  1. Send an email to me or to the Collection Services email Collection.Service@TN.Gov that provides the current name and license file number with a request to change the name/ add the DBA on their file. I.E. – please change the name for Hunter Collections File 1 to Family Collections, or please add the DBA Family Collections to our Hunter Collections License File 1.
  2. They will need to attach some type of legal document for the name change. Typically this is the filing they made with their home state or TN for the new business name at the Secretary of State’s office.
  3. Advise them they will need to submit a Surety Bond Rider in Core for the change once they receive it from their provider. It does not have to be with their initial name change request for it to be processed.

Address Change 

In order to update this information with the Collections Board, you will be required to submit in writing the new Physical Address along with the license number of the firm. You will also be required to send in an updated SURETY BOND with updated address information listed. This is required within 30 days of the address change.

A fee to change addresses is not required. An agency must submit a written notification, an amended surety bond, and an amended corporate bond to the Collection Service Board. Please send this information via email to Collection.Service@TN.Gov .



The board shall be promptly notified in writing of any change in address, management or ownership of a collection service business.

As of January 1, 2018, a change of ownership is only required if the transfer is 50% or more. If the company had a change of ownership in the amount of 50% or more, per our statute, they will need to acquire a new license and will need to cease collecting within the State of Tennessee (see below). If this has already transpired, I will have to close this license and they may re-apply as a new agency.

A “change in ownership” means:

(1) In a sole proprietorship or partnership, any change in the person(s) having an ownership interest in the collection service business;

(2) In a corporation or limited liability company (LLC), an aggregate change of fifty (50) percent or more of the shares, ownership or other member interest, respectively.

Contact an agent. Submit a request