What is an authorized representative?
The authorized representative feature allows you to manage your account in a way that meets your needs. An authorized representative is granted all access to submit any transaction available for your license. Typically, an authorized representative should be an office manager, assistant, or supervisor. An authorized representative should be familiar with all license and renewal requirements, including but not limited to, continuing education and insurance. Disclaimer: Licensee is solely responsible for complying with all licensing requirements as required by its issuing entity. Licensing requirements include, but are not limited to, those set forth in said issuing entity’s law and rules. Licensee is further responsible for incorrect or omitted information submitted to its account.
How do I add an authorized representative to my account?
First, obtain your authorized representative’s User ID (typically their email address). Then navigate to Additional Activities/Authorized Representative. Select “Add,” enter the authorized representative’s User ID, and select “Find.” Select which license(s) you wish to grant access, select “Save,” and select “Confirm.” Access will remain in pending status until the authorized representative accepts or rejects access. You will receive an email confirming the authorized representative’s decision.
Do I need a license to be an authorized representative?
No, you do not need a license to act as an authorized representative. However, you will need to create an account, if you do not already have one. Navigate to www.core.tn.gov and select “Register a new account” below the log-in menu on the left side of the screen.
How do I find my User ID?
Login to your account and select “Update Profile” in the upper right-hand corner of your screen. You may view or edit your User ID in the “Personal Information” section.
How do I accept or reject authorized representative access from a licensee?
Once an original user/licensee requests access from their account, login to your account at www.core.tn.gov. Navigate to Additional Activities/Authorized Representative. Under “Access Pending,” select “Details,” choose “Accept” or “Reject,” and “Confirm.” Once you confirm your selection, the original user/licensee will be notified via email.
Can I assign multiple Authorized Representatives to my license?
Yes, you may add multiple authorized representatives to help you manage your account. However, we recommend using discretion when granting authorized access. Disclaimer: Licensee is solely responsible for complying with all licensing requirements as required by its issuing entity. Licensing requirements include, but are not limited to, those set forth in said issuing entity’s law and rules. Licensee is further responsible for incorrect or omitted information submitted to its account.
Can an authorized representative apply for a license on my behalf?
No, an authorized representative can only be added to an existing license on your account. Once your license is approved, you will be able to grant authorized access.
Can an authorized representative renew my license?
Yes, an authorized representative has all access to submit any transaction for your license, including renewal. Ensure the authorized representative has all information needed to submit your renewal and certify the information is true and accurate. Both you and your authorized representative will receive the application summary and payment confirmation, if applicable, via email.
Can an authorized representative make a payment on my behalf?
Yes, an authorized representative has all access to your license, including the ability to submit a payment. Both you and your authorized representative will receive a payment confirmation via email.
How do I edit or remove an authorized representative from my account?
Authorized access may be deleted by either the original user/licensee or the authorized representative. Login to your account and navigate to Additional Activities/Authorized Representative. Select “Edit” next to the User ID you would like to edit or remove.
If you are the original user/licensee, de-select the check box next to your license, select “Save” then “Confirm.” This will delete access to a license. To add a license to an existing authorized representative, select the check box, “Save,” and “Confirm.”
If you are the authorized representative, select the check box next to the license, choose “Delete,” and “Confirm.”